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Privacy Policy

Overview

At Horizon Mental Health Services LLC ("Horizon", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online psychiatric and therapy services.

Information We Collect

 

  1. Personal Information: We collect personal information that you provide to us directly, including your name, email address, phone number, date of birth, and any other information you provide during the registration and consultation process.

  2. Health Information: We collect health-related information relevant to the services we provide, such as your medical history, mental health status, and treatment records.

  3. Usage Data: We collect information about your interactions with our website and services, including your IP address, browser type, and usage patterns.
     

How We Use Your Information
 

  1. Service Provision: We use your personal and health information to provide, manage, and improve our mental health services.

  2. Communication: We use your contact information to communicate with you regarding your appointments, treatment updates, and other relevant information.

  3. Billing: We use your financial information to process payments for the services provided.

  4. Legal Compliance: We may use your information to comply with legal obligations or to protect our rights and interests.
     

How We Share Your Information
 

  1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT support.

  2. Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.

  3. Professional Disclosures: As part of providing mental health services, your information may be shared with healthcare professionals involved in your care, subject to applicable privacy laws.
     

Data Security

We implement reasonable administrative, technical, and physical measures to safeguard your information from unauthorized access, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

Your Rights

  1. Access and Correction: You have the right to access and request correction of your personal and health information.

  2. Opt-Out: You can opt out of receiving certain communications from us by following the instructions in those communications or by contacting us directly.

  3. Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your information at any time, subject to any legal or contractual restrictions.
     

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

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